Frequently Asked Questions
Where is your paint made?
We are 100% Australian made. We make all our paint in our warehouse in Sydney.
What is the difference between interior and exterior paint?
Exterior paint is made so that is durable against harsher conditions such as changing temperatures, humidity and direct sunlight. The exterior paint is the same as our interior paint however with added characteristics to withstand these harsher conditions.
What is our return policy?
Sometimes we accidentally order something wrong or simply change our minds, that’s okay. We have a 60 day return policy. If you are looking to return any item, get in contact with us info@paintonline.com.au and we’ll get you sorted.
However, please check your order when it arrives. Claims made for incorrect supply, short supply, items damaged in transit or any discrepancies with regards to an invoice must be made within two days of the delivery date.
Please review our full delivery and returns policy here.
How do l track my order?
You will receive a dispatch email when your order has been shipped. This email will also have a tracking link, so you can follow it until it reaches your door.
Where do we ship?
We ship Australia-wide.
Delivery times and costs are calculated at checkout. For specific queries, please contact info@paintonline.com.au